Make Sure You Are All On The Same Page
I heard in a seminar or read in a book years ago (I guess it's my quote now)that the most important thing that any employee can be doing at any given time is what their boss wants them to be doing.
That's a pretty safe statement, right? Well, not if the boss/supervisor/manager, doesn't clearly communicate what that is.
As leaders, we often times get busy doing what we need to do and forget to communicate with the most important people. Our staff. The one's responsible for carrying out our mission on the front line. Oh, we think we shouldn't have to. But everyone needs consistent input.
What if military leaders developed a great battle plan, one that was sure to win the war, but they never shared it with the troops? Instead, they just said with battle plan in their back pocket, "Go for it, go win the battle. If you don't, i'll be really angry!" I know that sounds silly, but is what we do as leaders and managers every day any different? Do your people really know what you expect? Are you giving them the information that they need to help you win the battle in your business category? Have you communicated your battle plan?
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